Can I change my Product account details?

Yes. You can add a practice, remove a practice, add an email, change and email and so on. Mange your account HERE

Can I give access to my staff who do all my ordering?

Yes you can. You will need to set up an independent email address and we will need your authorization. All accounts will be linked to a practitioner name, as you are ultimately responsible for the handling and receiving of restricted medications.

How secure is ordering?

We have monitoring on our product store, so we can see who logs into their account and the ordering process. We can monitor that you are logging in securely and not passing log-in details to another practitioner.

We cannot see your password, credit card or payment details.

Can I give my log in details to someone else to buy botox and fillers?

No. Each practitioner needs to set up their own account and order their own products. If details related to your account do not match, we will not send out product. Furhermore we may suspend your account if we believe it is being used fraudulently.

What if I haven't done a course with Dermal Distinction Academy. Can I still buy products from you?

Yes. To be eligible for a product account, you need to be an AHPRA registered practitioner with a physical clinic address. See more about this HERE.

Help Desk