I cannot access the store
Cannot access the store?
There may be a few reasons why you cannot log into the store. You need to have an account AND use the email address that you signed up to the store with.
Let's go through the steps!
Troubleshooting
If you have an issues accessing the store, there are a couple of things to check:
You need to have a product store account. Make sure you have applied for an account. You can do that HERE
Now let's check some other details:
- ARE YOU USING THE RIGHT EMAIL ADDRESS? This MUST be the email address you used to apply for your account.
- Clear your cache and browser history.
- Allow at least 24 hours from the time of sign up for an account. We will send you a confirmation email from ECWID to say that your account is active.
- Call us on 03 9859 7859 or email academy@dermaldistinction.com if you are still having trouble.
17 Articles
Product Store & Ordering Medicine
1
Eligibility to access the store
2
Product Store
3
Do you sell legitimate products?
4
How to place an order
5
Can I order over the phone?
6
Order tracking and When will my order arrive?
7
Delivery and Pickup
8
Account application and setup
9
Account details
10
Change my product account details
11
I cannot access the store
12
I don't know my store password
13
Previous Orders and Statements
14
There is a problem with my order
15
ProMembership LogIn
16
Discount Coupon Codes
17
Price lists and products catalogs
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