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I cannot access the store
Cannot access the store?
Troubleshooting
If you have an issues accessing the store, there are a couple of things to check:
Make sure you have applied for an account. You can do that HERE
Now let's check some other details:
- ARE YOU USING THE RIGHT EMAIL ADDRESS? This MUST be the email address you used to apply for your account.
- Clear your cache and browser history.
- Allow at least 24 hours from the time of sign up for an account. We will send you a confirmation email from ECWID to say that your account is active.
- Call us on 03 9859 7859 or email dermaldistinction@idental.com.au if you are still having trouble.
Help Desk
12 Articles
Store and Ordering Medicine
1
Scripting services
2
Eligibility to access the store
3
Product Store
4
Account application and setup
5
I don't know my store password
6
I cannot access the store
7
Previous Orders and Statements
8
There is a problem with my order
9
Change my product account details
10
Do you sell legitimate products?
11
Delivery and Pickup
12
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Personal Information
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