NEW Consent Assistant available! Save time in your consult! Learn more HERE
Think of your course enrolment as a concert ticket. Once you book, you are set to attend that date.
Quite simply, we don't have the wiggle room. Your course date is non-refundable and non-transferable. Our courses are limited to small numbers of practitioners to allow a great trainer:injector balance. This means that your attendance is important. Behind the scenes, we organise patients, products, trainer availability and much more for you.
Everything is booked in advance and we rely on your attendance to meet compliance requirements.
Only under exceptional circumstances can we change the course date, and this is solely at the discretion of our director and based on course date availability. You must strictly give us at least 6 weeks notice if you are unable to attend the original date that you have nominated to allow us to plan.
If you cannot attend your chosen practical day, you will lose your practical booking. We will run the course as scheduled, and it is important that you attend. There is a $1500 practical rebooking fee if you miss your practical date.
Courses which do not receive sufficient enrolments are subject to cancellation. If a course is cancelled, a full refund will be provided. This is also the case with COVID restrictions. Dermal Distinction and Dr Giulia D'Anna are not responsible for any associated expense e.g. accommodation or travel, or for any loss or damage as a result of a substitution, alteration, cancellation or postponement of an event.
Please browse through our Help Desk Articles. You can type a few words into our search function to assist.